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October 21, 2024
Situation
Total Gas Bangladesh, a leading LPG provider in Bangladesh, operates in a competitive $3.2 billion market, ranking as the 4th largest industry player. With a year-on-year demand growth of 10-12%, the company plays a crucial role in addressing the increasing LPG needs of Bangladesh, a country where the LPG demand reached 1.4 million tons in 2020-2021. This growth trend is projected to continue until 2040, emphasizing the need for scalable and reliable infrastructure.
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Customer Challenge
Prior to the transformation, Total Gas relied on a mix of legacy systems and manual processes that hampered efficiency and scalability:
Operational Inefficiencies
The reliance on outdated systems and manual interventions led to operational bottlenecks, affecting service delivery and customer satisfaction.
Scalability Issues
The existing setup could not adequately support the rapid growth in demand, limiting the company's ability to expand its market reach.
Data Management and Integrity
Without a centralized and automated data management system, Total Gas faced challenges in maintaining data accuracy and integrity.
Need for Modernization
To capitalize on market opportunities, Total Gas recognized the necessity to modernize its infrastructure with a robust, scalable solution like SAP B1.
Solution Approach by TiCON System Ltd.
The journey to modernize Total Gas’s operations involved a strategic approach to infrastructure setup and SAP B1 implementation on AWS:
Planning and Architecture Design
A comprehensive VPC was designed in the AWS Singapore Region, dedicated to Total Gas's operational requirements
Infrastructure Provisioning
Key infrastructure components included a Windows Server EC2 instance for the SAP B1 Application Server and a SUSE Linux EC2 instance for the HANA Database Server, both hosted within a secure private network.
SAP B1 Installation & Configuration
The installation and configuration of SAP B1 marked a pivotal step in transforming Total Gas’s operational capabilities, providing a unified platform for efficient business processes.
Data Integration
Seamless data integration ensured a smooth transition to SAP B1, maintaining continuity and integrity of business operations.
Security and Compliance
Implementing stringent security measures, including security groups and NACLs, ensured the protection of sensitive data and compliance with regulatory standards.
Results and Benefits
The AWS and SAP B1 implementation delivered transformative benefits for Total Gas:
Operational Excellence
The shift to SAP B1 automated key business processes, significantly improving operational efficiency and customer service.
Scalability and Growth
The AWS infrastructure offered the scalability needed to support increasing LPG demand and future business expansion.
Data Integrity and Insight
Centralized data management in SAP B1 enhanced decision-making with accurate, real-time insights.
Infrastructure Modernization
The move to a cloud-based solution marked a significant modernization step, leveraging the latest technologies for improved performance.
Improved Uptime and Reliability
The AWS infrastructure significantly reduced downtime, ensuring consistent availability of the SAP B1 application and HANA Database.
Security Considerations
Total Gas's AWS deployment incorporated advanced security practices to safeguard operations:
IAM for Access Control
AWS IAM roles were utilized to enforce least privilege access, enhancing the security posture.
Monitoring with AWS CloudTrail
Comprehensive monitoring with CloudTrail provided visibility into user actions for enhanced security and accountability.
Secure Connectivity
Administrative tasks required secure VPN access, ensuring protected access to the infrastructure.
VPN-Only Administrative Access
Administrative tasks required VPN connectivity, securing access to the infrastructure.
Database and Container Security
DB ports were strictly accessible to application containers, with all container workloads housed in private subnets.
AWS Services Utilized
The solution architecture employed various AWS Services, including EC2, S3, CloudWatch, and more, creating a robust, scalable, and secure environment conducive to Total Gas's operational needs.
Conclusion
The strategic implementation of AWS and SAP B1 has positioned Total Gas at the forefront of technological advancement in the LPG distribution market. This transformation not only addressed existing challenges but also set the foundation for sustained growth and innovation in meeting Bangladesh's burgeoning LPG demands.
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